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Community Counseling & Crisis Center 
110 South College Avenue, Oxford, Ohio
24-Hour Hotline:   (513)523-4146, 894-7002, or 424-5498

                                                                           

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Job Description
Training Schedule
Training Requirements
Hours Commitment Policy
Deadlines
Volunteer Application

Hotline Volunteer Program

Thank you for your interest in becoming a volunteer Hotline Counselor at the Community Counseling & Crisis Center.  Volunteers provide crisis counseling both over the telephone and face-to-face for "walk-in" clients.  Our Hotline Counselor Job Description will help you understand of the role of volunteers.

The Hotline's volunteer training program is aimed at preparing you to work as a paraprofessional crisis counselor.  Training classes are normally conducted twice a year, in September and February.  This training program includes a variety of components.

To become a crisis counselor, you must...

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attend all sessions of a formal training class, which consists of both presentations and group exercises designed to provide you with an understanding of crisis counseling;

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complete computer training;

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fulfill our roleplay practice requirement;

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complete 10 hours of observation during which you will also complete an Information and Referral Vignettes project;

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pass a comprehensive Policy Review; and

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the final steps involve scheduling your first 4 hours of phone work with a mentor for Supervised Experience, followed by working an independent phone shift.                              

After completion of the formal training class, additional individual training is completed on an individual basis, at your convenience.  All phases of the training must be completed by a standard deadline.  For a detailed description of the training program, please read our Training Program Requirements.  The Training Schedule indicates dates and times of the most recent or next training class.  All training class sessions are mandatory and cannot be missed.  Before applying to become a volunteer crisis counselor, you should also check out our Hours Commitment Policy. 

We require an application and screening interview prior to training.  To request a Hotline Counselor volunteer application, please telephone us at (513)523-4149.  Each training class is limited to 40 trainees.  After receiving your application, we will contact you to schedule an interview. If you are accepted into the volunteer training class, we ask for a $20 donation to help defray the cost of training materials.

If you have any questions, please call or stop in. We welcome the opportunity to hear from you. 

Barry J. Koch, LISW, LPC, Hotline Director

 Interested in volunteering with our Rape Crisis Program?

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Contact Information

For more information, please contact Barry Koch, Hotline Director.

Telephone
Business Office:  (513)523-4149
          24-Hour Hotline:  (513)523-4146, 894-7002, or 424-5498
FAX
513-523-4145
Postal address
110 South College Avenue, Oxford, OH  45056

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Copyright © 2002, 2003 Community Counseling & Crisis Center
Last modified: 08/26/03